Returns & Exchanges

We want you to love your Korean and Japanese beauty products. If you're not satisfied, we're here to help.

What Can Be Returned
Unopened products in original packaging
Items with original receipt or order confirmation
Products returned within 30 days
Defective or damaged items (any condition)
What Cannot Be Returned
Opened or used cosmetic products
Items without original packaging
Products returned after 30 days
Sale items (unless defective)
How to Return Items
Follow these simple steps to return your Korean or Japanese beauty products
1

Contact Us

Email us at hello@myskinbar.cy or call +357 99 871116 to initiate your return.

2

Get Return Authorization

We'll provide you with a return authorization number and instructions.

3

Package & Ship

Pack items securely in original packaging and ship to our Limassol location.

4

Receive Refund

Once we receive and inspect your return, we'll process your refund within 3-5 business days.

Refund Information

Refund Method: Original payment method

Processing Time: 3-5 business days

Shipping Costs: Non-refundable (unless item was defective)

Return Shipping: Customer responsibility

Exchange Information

Exchange Policy: Same item, different shade/size only

Processing Time: 5-7 business days

Exchange Shipping: Free within Cyprus

Availability: Subject to stock availability